星巴克验厂零容忍度标准

  星巴克(Starbucks)是美国一家连锁咖啡公司,星巴克验厂主要是以社会责任审核为主，有时也会有要求工厂进行质量审核。在人权验厂中最为关注的是工厂有无雇佣童工、是否强迫工人超时工作、工资指定及发放标准、工人是否享有法律规定的社会福利、工人的工作环境、生活环境是否卫生舒适、有无侵犯人权行为等、为劳动者的人权福利提供了有利的保障等。而在健康与安全方面则主要关注的是工厂的消防安全、卫生安全、紧急事故处理措施、防护用品发放、医疗救护、环境卫生等方面的检验，以保证生产安全、工人健康安全以及环境保护。

  STARBUCKS验厂咨询---星巴克验厂零容忍度标准内容

  零容忍度标准内容

  Comprehension of Starbucks Zero Tolerance Standard

  1.0 PURPOSE

  The purpose is to know the baseline requirements

  of Starbucks Social Responsibility Assessment

  2.0 SCOPE

  All BD&A factories that are manufacturing goods

  for Starbucks or will manufacture goods for

  Starbucks

  3.0 TERMS

  CAR: Corrective Action Request

  4.0 FLOWCHART

  N/A

  5.0 PROCEDUR

  5.1 Zero Tolerance Standards – Non-negotiable

  areas for all factories required by Starbucks to

  undergo assessments.

  (零容忍度标准是所有工厂要通过星巴克评估必须做到，没有通融余地的方面)

  5.2 Contents of Zero Tolerance Standards:

  5.2.1 TRANSPARENCY (to include bribery attempts

  包括企图贿赂) 透明度 – Starbucks expects suppliers to

  provide transparency into their operations,

  policies, processes, and relevant records to

  Starbucks or its designated third party. Suppliers

  must disclose the identity, physical location and

  ownership of all factories that will produce goods

  for Starbucks, including the use of

  subcontractors.

  星巴克要求供应商向星巴克及其指定的第三方提供其业务，政策，程序及其他的相关记录。

  供应商必须公布将用来为星巴克进行生产的所有工厂的名称，地址及所有权属，包括转包商。

  A The Importance of Transparency 透明的重要性

  ¨ All sourcing decisions will be primarily based

  on the facility’s level of transparency.

  所有采购决定都主要基于工厂的透明度

  ¨ Suppliers’ exemplary performance in complying

  with other Code of Conduct standards will be

  negated with just one evidence of a violation to

  the transparency standards.

  供应商就算只违反了一项透明原则，所有在履行其他行为准则所做出的努力将毁为一旦。

  B Starbucks TRANSPARENCY Compliance Benchmarks

  ¨ Suppliers must provide Starbucks with all

  pertinent information about their facilities and

  subcontractors (identity/physical location,

  ownership, other information as maybe required).

  供应商须向星巴克提供所有其设备及转包商的相关信息(名称/地址，所有权属及可能需要的其他信息)。

  ¨ All subcontractors are on the Starbucks

  approved vendor list. 所使用的转包商必须在星巴克核准的Vendor名单中。

  ¨ Disclose any conditions that may be in conflict

  with any Starbucks Code of Conduct standards of

  any applicable regulations or laws.

  公开任何可能与星巴克行为准则或任何适用的法律法规相冲突的情况。

  ¨ Bribery attempts are violations to

  transparency standard. 企图贿赂违反透明度标准。

  5.2.2 Commitment to Continuous Improvement 承诺不断改善

  A Starbucks expects suppliers to demonstrate a

  commitment to continuous improvement and engage in

  the improvement process.

  星巴克希望供应商能展示不断改善的决心和参与改进的过程。

  5.2.3 Child Labor 童工

  A Suppliers will not employ any persons under

  the age of 15. 供应商不能雇用任何小于15岁的工人。

  B If local regulations stipulate compulsory

  education up to an age greater than 15, those

  regulations will apply during school hour.

  如果当地规定义务教育年龄超过15岁，则按当地法规执行。

  C Procedures for verifying workers’ ages are

  effective. 采取有效核准工人年龄的程序。

  5.2.4 Forced Labor 强迫劳工

  A Starbucks will not tolerate the use of forced

  or involuntary labor, either directly or

  indirectly, by our suppliers, contractors or

  subcontractors. 星巴克不容忍供应商，承包商或转包商使用任何强迫或非自愿的劳工。

  B Forced Labor is work exacted under menace of

  any penalty and for which the workers has not

  offered himself voluntarily.

  用施加处罚逼迫工人进行非自愿劳动即为强迫劳动。

  C Workers are not required to pay the factory

  any pre-employment fees or deposits.

  工厂不能向工人加收任何雇用费和押金。

  D Factories do not retain the originals of

  worker’s personal documents, except when requested

  by workers or if required by law. In such case the

  workers should have unrestricted access to all

  personal documents held by the factory.

  工厂不能扣留工人个人证件原件(

  工人的护照，身份证等)，除非应工人的要求或法律规定，则工人必须能够自由得到所有工厂帮助其保管的个人证件。

  E All overtime is voluntary. 所有加班都是自愿的。

  F Freedom of movement is not unreasonably

  restricted. 自由活动的权利不能无理由加以限制。

  5.2.5 Non-payment of Wages 无薪酬

  A Workers must be paid directly

  on a regular basis per a published schedule.

  必须定期向工人支付工资。

  5.2.6 Physical/Sexual Abuse and Sexual Harassment

  身体/性虐待和性骚扰

  A Suppliers must not use or permit corporal

  punishment of any other form of physical or

  psychological coercion including verbal abuse and

  sexual harassment.

  供应商不得使用或允许体罚或其他任何形式的身体或精神胁迫，包括辱骂和性骚扰。

  B Workplace is free from all forms of abuse.

  工作场所没有任何形式的虐待。

  C Presence of written and standard application

  of anti-harassment and abuse policies and

  procedures. 设立成文的标准，制度和程序来禁止侵犯及虐待。

  5.2.7 Denied Access 拒绝评估

  A Suppliers must allow unannounced inspections

  of their records and facilities by Starbucks or a

  Starbucks approved third party to verify

  compliance to the standards, including

  confidential employee interviews.

  供应商必须允许星巴克核准的第三方未经事前通知检查其记录，设施并进行员工访谈。

  5.3 Penalties for noncompliance: New Suppliers

  对不合规定的工厂的惩罚：新的供应商。

  5.3.1 No Starbucks business will be awarded to

  factories that do not comply with these standards.

  不合规的供应商不会得到任何星巴克的业务。

  5.3.2 Buyers can choose to use Corrective Action

  Request process to address noncompliance. Business

  will only be awarded when CAR is successfully

  implemented as confirmed by a second on-site

  assessment.

  买家可选择使用改正行为要求CAR程序来解决不合规。并只有当第二次现场评估确认了改正行为要求成功，CAR实施后才会给于业务。

  5.4 Penalties for noncompliance: Existing

  Suppliers 对不合规定的工厂的惩罚：现存供应商。

  5.4.1 Undergo CAR to address noncompliance.

  不执行社会责任必须接受行为纠正要求。

  5.4.2 Orders may continue to be placed provided

  that there is commitment to expeditiously resolve

  the CAR. 如供应商承诺迅速解决CAR, 可能会继续得到订单。